3 Year Service Profile Actuals Report

This report will show service profile data for the selected year and two years ahead.

Following filters are available:

Filter

Description

Service Profile

Dropdown allows selection of a Service Profile (defined in Planning > Service Delivery > Service Profile). Default selection is the first Service Profile as per alphabetical order.

NOTE: can select only one Service Profile. ‘Select All’ option is not available.

Reporting Year

Dropdown allows selection of a Reporting Year. Default selection is the current reporting Year.


This report will be similar to the 3-Year Service Profile Report except that it compares the budget figures with actual expenditure and the KPI targets with actual achievements.

For the selected Service Profile, the following information is displayed.

Fields

Description

Description

 

Description of the Service Profile (defined within Service Profile Detail area)

Outputs

Description of the Service Profile outputs  (defined within Service Profile Detail area)

Primary Outcome

Displays the Primary Outcome linked to the Service Profile (defined within Service Profile Detail area)

Secondary Outcomes

Displays all Secondary Outcomes linked to the Service Profile (defined within Service Profile Detail area)

Business Unit

Displays the Business Unit linked to the Service Profile (defined within Service Profile Detail area)

Budgets

Displays Budget Details (Target and Actuals) of the linked Business Unit for all three reporting years (Defined in Action Budget area).

KPIs

Displays KPI details (Target and Actuals and the unit of measure) of the linked KPIs for all three reporting periods (Defined in KPI Target/Actual area).

NOTE:

• KPIs are linked to the service profile within KPI linking area

• Unit of measure displayed for each KPI is defined within Manage KPI area.

 

NOTE: Information displayed in Description, Outputs, Primary Outcomes, Secondary Outcomes and Business Unit will be the information of the current system period irrespective of the Reporting Year selected from within the filtering area.

Sample Output:

 

 

 

 

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Last revised: November 26, 2017